Privacy Policy

1. Introduction

Welcome to Locks CRM (“we”, “our”, or “us”). We are committed to protecting your business and personal data. This Privacy Policy explains how we collect, store, isolate, and protect your information when you use our platform at locks-crm.local (or local hosts) and its associated subdomains.

2. Data Isolation & Privacy

Our platform is specifically built to guarantee data isolation. Your product catalogs, wholesale pricing details, custom client price lists, and tax invoices are completely isolated at the database level. No other manufacturers, distributors, or external users can ever search or access your business data.

3. Information We Collect

When you create an account, register for a plan, or use our billing features, we collect:

• Account details (name, email, password, company name).
• Business metadata (address, GSTIN, phone number).
• Pricing details, product catalogs, brand lists, and client lists you configure inside the app.
• Payment transaction history when upgrading plans via Razorpay.

4. Payment Processing

We handle premium subscription transactions securely using the Razorpay payment gateway. We do not store or collect your payment card details or banking credentials. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

5. How We Use Your Data

We use the collected information to:

• Provide and maintain the CRM dashboard services.
• Calculate correct CGST/SGST/IGST tax rates on invoices you generate.
• Authorize secure login credentials.
• Generate business growth reports on your dashboard.

6. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data isolation, feel free to email us at: support@lockscrm.com.